Josh’s comprehensive knowledge of avionics and satcom systems, and in-depth knowledge of cybersecurity, private networks, customer support operations and training, support his position as Sr. Director of Entry into Service and Client Services for Satcom Direct. Josh has worked extensively with our aviation and government customers providing on-site instruction and support to ensure they have the best, most secure, user experience possible with their SD products and services. He is valued for his knowledge, long heritage in cybersecurity and ability to support dynamic customer needs. He uses his critical thinking abilities to establish the technology needed by his customers, which drives trust and establishes relationships that meet and exceed user expectations. Josh holds a Bachelors degree in Management Information Systems from Florida State University and is currently enrolled in the Cybersecurity Master’s Program with Harvard University.